Frequently Asked Questions


We are open 24 hours a day, 365 days a year.

We understand how important your loved ones are. During normal business hours between 9am-5pm you will receive a call back within 15 minutes. After hours calls will be responded to within an hour.

Hill’s Helping Hands, Inc. is locally owned and operated by Brittany Hill; an experienced and compassionate home care provider. Brittany is intently involved and takes time to understand every clients’ needs. She regularly checks in to ensure satisfaction of care and hold a strong relationship with clients.

Once per week you will receive an update, via phone, from the owner regarding your loved one. However, we understand you may want to receive an update more frequently; please feel free to call us any time. We are happy to oblige!

To put simply, home care is more than a service to us, it’s our passion. Caring for you or your loved one when they are unable to care for themselves is very rewarding.

This is a very common question. Many are reluctant to ask for help for multiple reasons. Whatever the reason may be, our services will relieve these feelings in various ways. Home care will allow you to obtain needed rest, spend less time worrying about related responsibilities and more quality time with your loved one. It is ensured that your mind and body will be at ease knowing your loved one is receiving proper one-on-one care. Our philosophy is that you cannot take care of another without first taking care of yourself.

Services are paid for by the family or by person receiving care. There are insurance options available that will also cover the service costs; see Long Term Care insurance or VA benefits for more information.

We currently provide non-medical care only. Meaning we can offer medication reminders,  personal hygiene/grooming, encourage physical therapy exercises and help around the home. Although our services do not include direct medical care, we do work together WITH home health and follow through with physicians wishes.

Yes! If your loved one is in the hospital, nursing home, assisted living center or rehab we are more than happy to assist within those environments as well.

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